As the network becoming more dense due to the increase of accessors has resulted the average speed of the internet in Indonesia slowing down. This problem can of course be solved by technical solutions through a government policy to provide additional pathways. On the other hands, the commitments of private parties are also required, particularly the telecommunication providers in order to make technical and commercial adjustments which involve huge investments. The purpose of this research is to figure out the conflict conditions, to know dilemmas that appeared and disappeared in the stage of Indosat’s frequency misapplication or abuse conducted by IM2, and to be accomplished using drama theory approach. This research utilizes secondary data that had been collected from online news on October 2011 – July 2013 period. The conflict is separated into 3 (three) frames, first frame is when LSM Konsumen Telekomunikasi Indonesia (LKTI) undertook an extortion to Indosat and IM2. Beforehand, LKTI had denounced the contract agreement involving Indosat and IM2 to the Indonesian Attorney due to an indication of corruption matter. Second frame is when IM2 as a corporation was punished as the suspect by the Indonesian general attorney. And the last frame, in the stage is when the Supreme Court involved as a new player and reduced the conflict. All the related data to this conflict mapped into common reference frame and analysed using confrontation manager software. As the results, this conflict indicates that from the first frame until the last, there were 7 (seven) dilemmas faced by all related parties beyond the conflict. In the first and second frames consist of rejection, threat and persuasion dilemmas whereas third frame contains rejection dilemma faced by the Indonesian Attorney and the Supreme Court. The implication of this research indicates that the contract agreement between these two parties (Indosat & IM2) was considered as violation against rules and figures out the missing dilemmas that examined in this paper.

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 APA Style:

Alamanda, D. T., Lydia, I. P., & Amani, H. (2015). Analysis Of Dilemma In A Conflict By Using Drama Theory Approach (Study Case On Conflict Of Indosat’s Frequency Abuse By IM2 Year 2011-2013). The 6th Seminar & Conference on Business & Technology in ICT Industry. Bandung.

IEEE Style:

[1] D. T. Alamanda, I. K. P. Lydia and H. Amani, “Analysis Of Dilemma In A Conflict By Using Drama Theory Approach (Study Case On Conflict Of Indosat’s Frequency Abuse By IM2 Year 2011-2013),” in The 6th Seminar & Conference on Business & Technology in ICT Industry, Bandung, 2015.

Baca juga referensi lainnya seputar Game Theory, Drama Theory dan Conflict Resolution:

Conflict and Cooperation Agreement Between on Telecommunication Industry

Trans Metro Bandung Conflict Resolution