Santi

Bio :

Santi Novani, PhD mulai meniti karir di SBM ITB sebagai full-time tutor di tahun 2009 yang kemudian menjadi dosen full time sekembalinya studi dari Tokyo Institute of Technology, Japan di tahun 2013. Santi merupakan member sub kelompok keahlian Decision Making and Strategic Negotiation (DMSN) dan telah menghasilkan banyak publikasi bergengsi di jurnal internasional seperti di Systems Research and Behavioral Science, Journal of service science and management and International journal of business and management. Santi juga aktif berpartisipasi dalam international conferences antara lain di Tokyo, Sweden, Canada, Bali and America, seperti SRII Global institute and Frontier of service Conference. Saat ini , Santi sangat tertarik menekuni ilmu service sciences, Value co-creation of C2C Interaction, Service System Science, hypergame, statistics, system thinking dan agent based modeling.

List Of Lessons :

Kumpulan Penelitian Service Science di Indonesia

Hallo para akademia Indonesia. Wah senang sekali kali ini saya bisa berbagi mengenai ...
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Symbiotic Hypergame Analysis of Value Co-creation Process in Service System

Understanding what customers expect and how provider can fulfill the variable needs for ...
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